Reviews

From 65 reviews
Kendell O'Steen

Great place! Always take great care of my dog and everyone is so welcoming and remembers him everytimw we come in! I’m in the military so sometimes he has to stay for longer periods. We don’t go there very often, so for him to be so well …

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Ali Anders

Beautiful facility, friendly staff and excellent prices. We were very happy with our older dog's five-day stay and will be back!

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Michelle Kirby

The team at Puppy Palace are amazing! They treat our fur babies as their own. Our pup has so much fun when she’s there!

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Fran Cornwell

Great to my Irish wolfhound , very personable, very professional

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Deborah Foister

A great place to leave your Pup while on vacation for an extended amount of time or just a day or so. Very caring. Place to play. They offer regular areas to sleep or Suites with a Television.....so glad we used them.

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Raymond Dibeler

Great Service and Staff!

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Anne McIlraith

brians the best

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Vickie D

Great place to board.

via Google
Goneto C

The staff was great and welcomed our dog for a long weekend. When we called for updates, they were very nice. The facility looks clean and Islay seemed happy.

via Google
Melanie L

I’ve been a client at Puppy Palace when it first opened in the Brandon/Valrico area. Fernando is wonderful!!! My fur baby Bella doesn’t mind getting groomed. She actually enjoys sniffing around whenever Shes there. I also have her in the …

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Brenda H

Great they are always fantastic with Bailey and london

Joan M

Loki and I are always greeted with a “happy to see you” expressions from the entire staff. We started coming to the PP when Loki was 12-weeks old, but had to stop when he turned 6-months. It was important for a long-bodied Corgi to wait …

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Linda A

We were very pleased with our experience @ Puppy Palace. She may not of been to pleased because I never have really socialized her. Our closeses dog park is 25 miles away. I do walk her everyday, but she shy's away from other dogs. We …

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Mike Guyton

Awesome Staff. My dog loves going and loves the employees. Highly recommend. Groomer and Nails as well. Huge Pool. Even Larger play areas. A++

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Corey Harmon-Schoeberl

Great place for dogs to play and stay overnight.

via Google
Jacki K

Awesome, awesome, awesome. Charlie gets a perfect groom every time. Since he has gotten older he doesn't go to day care anymore, but he use to go at least 2 times a week. The layout and organization of Puppy Palace far out weighs what he…

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Brandi Rhody

Great place for dogs to burn off energy!! Staff is very friendly. Facility is very clean. Also very convenient to have groomer on site. Highly recommend!

via Google
John Tesmer

Great service, clean, bright, friendly. Worth the price.

via Google
Connie M

We love Puppy Palace. Abby, our goldendoodle, comes home exhausted and has a great time playing with all the other dogs. We also love Fernando's grooming. Abby comes home looking adorable and happy. We tried another groomer that nicked her …

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Kimberly Norman

Trinity LOVES coming here. They treat her like she is their own.

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Alice Rosazza

Nice people, good day care for my dog to play. Highly recommend!

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Mark Jimenez

You can feel the love for pets here when you walk up to the door. The staff here took extra care of my girl when she got a bath.

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Mimi Giordano

Our 3 year old Chiweenie Wilson loves coming to The Palace! He has an older brother (Simon) who is 12 and doesn't have the energy he used to have so Wilson heads to Puppy Palace for playtime fun with his doggy friends. All we have to do is …

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Micheal G

I have taken my husky to the puppy place for the past 2 weeks, only 1 day a week. He seems to have a great time and it well taken care of. The staff is very friendly and caring for the customers and their pets. The facility itself gives …

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K

I’ve brought my dog here for the past two years and received excellent customer service. He’s always excited when we get there and always happy to see the day care attendants.

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Marina Morgan

I highly recommend Puppy Palace. We love the fact that our puppy is having fun and has a lot of activities. Every one working there is friendly and is willing to help if we have any questions or concerns.

via Google
Oj Mitchell

The Brandon Puppy Palace (BPP) is fantastic. I have been taking my puppy, Hazel, to BPP for the past several months for daycare and boarding. Hazel loves BPP. She gets very excited whenever we arrive at BPP's parking lot. She has a great …

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Christy S

Jilly and and I love doggy day care. Sha always comes home happy and tired. The staff the facility are great clean and friendly. I would highly recommend them for anyone to take good care of their furry friends. I never worry when she is …

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Nichole B

Charlie and I love this place!!! They are all so sweet and treat him great. I would recommend this day care to anyone !

Donna Martin

Brandon Puppy Palace is the greatest place for our pets! Our Mastiff doesn't play nice with others, but loves people and loves going to daycare there. They accommodate her very well, and sometimes too well! They're always attentive and …

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Dawn W

Great staff. I use their grooming services and my dog has never looked better and he goes early to play before his grooming for no extra charge. Love this place!

Jan H

The Puppy Palace of Brandon is the only place I trust with my dog. I would give them 10 stars if it was an option! The staff is wonderful and they treat my baby June like their own. They love her and she's always so happy when I take …

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Ashley Huss

My dog absolutely loves going here. He adores his daily playtime and I love how attentive and friendly the staff is! Making things even better, they post pictures of the daycare kids every day on Facebook! Definitely recommend them!

via Google
Richard Miller

We (our dog & us) love The Puppy Palace!

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Leisa Richardson

Wonderful staff. Nice facilities. Highly recommend.

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Elizabeth Campos Oliver:

Great care for our pets oxo

Response from business owner

Thank you, we appreciate you leaving a great review!

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Tracy Payne

I love Puppy Palace! So does my puppy! Who's actually not a puppy anymore. They have a great facility and staff, and excellent grooming service. I love that he gets to go swimming and play with other dogs, get worn out, and come home clean!

via Google
Marylou Wolf

Very clean, excellent staff

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Elisabeth Ballans

I boarded my large dog for 2 weeks while on an extended vacation. My kids and I were able to watch him on the cameras and enjoyed knowing he was well taken care of and happy! He was exhausted from playing all day!

via Google
Misty Smith

My pup is always so excited to go in when we get here he and I love this place, when we get home in the evening he is exhausted but happy ☺. The staff are awesome the facility is always clean, we love this place.

via Google
Kristen Willig

I can honestly say this place is AWESOME! The staff is super friendly and a super clean establishment. My pups enjoyed going and came home happy and exhausted. Love the daily pictures on Facebook as well. Great place for my pups they will …

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Carmelita Boyce

Our puppy loves to go! He comes home exhausted and happy. The people are nice and the place is clean.

via Google
Beth Walz

Great staff. Beautiful facility.

via Google
Norm Williams

The staff and location is great. They treat my dog and I like family. We couldn't be happier in choosing this business.

via Google
Jay Smythe

After researching a place to board my dog for my week out of town, I am happily rewarded by choosing Brandon puppy palace. They have a great staff, great owner and great facility. The cameras in the facility is a plus!! I will definitely …

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ana couch

Love all the staff. My dog loves it there.

via Google
Frank Kabel

Since they opened I enjoy taking my dog their when I go out of town. The staff and management are very pleasant and helpful. The facility is very clean and up to date. I enjoy the pet cams as I can check in on him as I feel the need. my dog…

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Amparo Torres

Extremely happy with the friendly staff and the amazing new facility. My dog princes enjoys her time using the pool and playing with the other dogs. When I pick her up she is happy and tired, which makes for great night.

via Google
Marcia Burke

My 1 year old Rhodesian Ridgeback goes here for daycare 3 days a week. He LOVES it! The staff is great, the owner and manager are always helpful! My dog enjoys himself immensely! He is always tired and happy when he comes home! We also …

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Andreia Rz

Big place and excellent structure. The attendants are friendly. My pet has been on boarding several times.

via Google
Ramon Grullon

I was extremely impressed with the professionalism from staff and the cleanliness of the facility. I personally asked about negative review and the staff acknowledged my concerns but answered all my questions. My 2 dogs, a shichon and mini …

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Response from business owner

Thank you Ramon. We can't wait for you to come back!

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Susan Goodwin

My Maltese had a wonderful day at Puppy Palace!

Each dog has its kennel ,which is actually a private room, not cages stacked up on top of each other. Small dogs have a separate "playground " inside and outside from larger dogs. He was calm …

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Carla Haupt

I Stopped by today for the first time on the way home from work to have a tour of the facility , after feeling incredibly frustrated earlier by the Canine Cabana. I'm done with the holiday price gouging after 5 yrs of being the loyal …

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Sheila Leon

This place is the answer to our prayers. I can go away on vacation knowing my sweet Mcknzy will be loved and well taken care of. The facility is always clean, staff is so sweet and service is amazing. Fernando is the best groomer we have …

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Roxann Bauer

I've been bringing my 2 dogs to Brandon Puppy Palace since May. They love it! Every time I bring them they are so excited. I would recommend this facility to everyone!

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Mike Williams

Brandon Puppy Palace is great! My bulldog loves daycare. I love watching my dog swim on the Internet cameras. They are also posts pics of daycare each day online.

I noticed the amount of bad reviews because Brandon Puppy Palace does not …

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Robert Reindeau

This place is very clean with a very friendly staff. My dog loves it here and the facilities are one of the most up to date I have been to if you live in the area i would definitely check it out

Response from business owner

Thank you! We are so happy you are happy. 😊🐶😊.

via Google
Kristin Clopton

Great place, quick and very nice to the dogs. Good pricing too!

via Google
George Conda

I understand there are a couple people upset here because we do not accept Pit Bulls. I'm sorry it has offended you. This has been our policy since 2003. We have had very much success in Tampa and understanding clients. Unfortunately, most …

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Amanda Watson

I've taken my dog Charlie to other places, and have never had the quality work done and the customer service as from the Puppy Palace here in Valrico.

It's a convenient location. My Charlie seems so happy and looks great.

His nails looked …

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Trish gold

I took both of our pups to the Brandon location, as we were going on vacation for a week. One of our pups is not very social and very shy. we had concerns that he would not do well and would not accept the staff. He can be very …

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Cathy A

I brought my English Bulldog, Molly, in for a bath. The place is adorable n immaculate. Staff was very friendly. The gentleman at the front desk even called my dog's vet to get a quick visit bc she needed a Bordetella vaccine. I was totally…

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Matt Reager

My girlfriend and I just started bringing our bulldog to daycare at Brandon Puppy Palace. He loves it! It has been 2 weeks now, and everyday he is so excited to get in the car and go. The facility is amazing and the pool out front is so …

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Response from business owner

We are so happy your bulldog is coming to play!