FAQ’s

What do I have to do to enroll my dog?
Your dog must meet all of our vaccination and temperament requirements. We will start creating your file with the receipt of your vaccination records. You will be required to sign an authorization and release form for your dog as well as see our facility and understand how we take care of your dog.
What are the pick-up and drop-off times for boarding?
Check-In hours from Monday thru Friday are between 7:00am and 6pm and Saturday between 8:00am and 3:00pm. Check-Out hours from Monday thru Friday are between 8:00am and 6:30pm and Saturday between 8:00am and 3:30pm. Closed Sunday, with special pick up from 5:00pm – 5:30pm from boarding with pre-pay.
What do I need to bring for proof of vaccinations?
You need to provide written proof from a licensed veterinarian that your dog’s Rabies, Distemper, and Bordetella vaccinations are current. The Bordetella vaccinations need to be current every six months. We also strongly suggest that you have your dog on a flea prevention and heartworm prevention program.
How do you bill?
For most stays, you will pay when you pick up your dog. For extended stays and Sunday pick-ups, you will be required to pre-pay.
What do you do with sick dogs?
Dogs that may become sick while under our care are isolated and carefully monitored. If medical attention is required, we will make an appointment for your dog at your veterinarian. In the event of an emergency, we will take your dog to the best qualified and closest licensed veterinarian within 20 minutes.
What do you do with a dog that isn’t getting along with the other dogs?
Dogs that are not getting along with other dogs are given a chance to rest alone until such time as he or she is ready to be introduced back into the playgroup under careful supervision.

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